The blameless post mortem: how embracing failure makes us better

2:30pm - 2:55pm on Saturday, October 5 in PennTop South

Christopher Wilcox

Watch:

https://youtu.be/qdvub6KaE28

Description

While developing software, bugs and mistakes are inevitable. Come to hear how we can improve the approaches we often take as software developers to work better with one another in heated moments of failure and the aftermath of incidents. Through better interactions we can build better teams and create better services.

In my career I have worked in a blameless post-mortem and a blame-full post mortem environment, across a variety of projects ranging from individual python libraries, to core infrastructure for a cloud. I am excited to share how I think not assigning blame when things go wrong results in a better team and a better product.